If you cancel a booking for accommodation or catering services for any reason, the following cancellation policy applies:
Accommodation
- Up to 7 days before arrival: free cancellation
- 7–4 days before arrival: 50% of the booking amount
- Later cancellation: 100% of the total price
If the accommodation can be rebooked for the same duration and at the same price as originally agreed, only an administration fee of CHF 50.00 will be charged.
Groups
- Up to 7 days before arrival: free cancellation
- 7–4 days before arrival: 50% of the total price
- Later cancellation: 100% of the total price
- If meals have also been reserved for groups (10 persons or more), the restaurant reserves the right to charge any costs already incurred for purchasing and transportation.
The relevant date for calculating cancellation or amendment fees is the date on which your written notification is received by the respective accommodation provider of BBS AG.